Privacy Policy

Effective Date: March 2026

At The Food Whisperers (https://www.thefoodwhisperers.com), one of our highest priorities is the privacy and trust of the people who visit our site and work with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

If you have questions about this policy or how we handle your information, please reach out to us through our Contact page. We're happy to help.

This Privacy Policy applies to information collected through our website at https://www.thefoodwhisperers.com. It does not apply to information collected offline or through other channels.

Your Consent

By using our website, you consent to the practices described in this Privacy Policy and agree to its terms.

Information We Collect

We collect information in the following ways:

Information you provide directly

When you contact us, complete a form, purchase an assessment, or schedule a call, you may provide us with personal information such as:

— Your name and email address

— Phone number

— The contents of messages or inquiries you send us

— Payment information (processed securely through our payment provider — we do not store payment card details)

— Health-related information you choose to share, including symptoms, health history, and dietary information relevant to your food sensitivity assessment

Health and wellness information

Because our work involves identifying food sensitivities and related health contributors, we may collect information about your symptoms, health history, and dietary habits as part of the assessment process. We treat this information with the highest level of care and confidentiality. We do not share your health-related information with third parties except as described in this policy.

Information collected automatically

Like most websites, our site automatically collects certain technical information when you visit, including:

— IP address and general location

— Browser type and device information

— Pages visited and time spent on the site

— Referring website or source

This information is used for site analytics and improvement purposes and is not linked to your personal identity.

How We Use Your Information

We use the information we collect to:

— Provide and deliver our food sensitivity assessment services

— Communicate with you about your assessment, results, and follow-up

— Process payments and scheduling

— Send updates, newsletters, and information you have opted into

— Improve and maintain our website

— Respond to your questions and requests

— Prevent fraud and protect the security of our site

We do not sell your personal information. We do not share your information with advertisers or third-party marketers.

Third-Party Service Providers

We work with trusted third-party service providers who may have access to your personal information only as necessary to perform services on our behalf. These include:

— Squarespace — our website platform, which handles hosting and site functionality

— Stripe — our payment processor, which handles payment transactions securely

— Calendly — our scheduling platform, which manages introductory and results calls

— MailerLite — our email marketing platform, used to send newsletters and updates to subscribers

— Google Analytics — our site analytics provider, which helps us understand how visitors use our site

Each of these providers operates under their own privacy policies and data protection practices. We encourage you to review their policies if you have specific concerns. We do not authorize these providers to use your personal information for any purpose other than providing services to us.

Our website uses cookies — small text files stored on your device — to enable certain site functionality and help us understand how our site is used. By using our website, you agree to our use of cookies.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain areas of our site.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you would like us to delete your information, please contact us and we will honor your request in accordance with applicable law.

Your Privacy Rights

California Residents — CCPA

If you are a California resident, you have the right to:

— Request disclosure of the personal information we have collected about you

— Request deletion of your personal information

— Opt out of the sale of your personal information (we do not sell personal information)

To exercise these rights, please contact us through our Contact page. We will respond to your request within 30 days.

European Residents — GDPR

If you are located in the European Economic Area, you have the following rights regarding your personal data:

— The right to access copies of your personal data

— The right to correct inaccurate or incomplete information

— The right to request erasure of your personal data, under certain conditions

— The right to restrict or object to our processing of your data, under certain conditions

— The right to data portability — to receive your data in a structured, commonly used format

To exercise any of these rights, please contact us through our Contact page. We will respond within 30 days.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe your child has provided personal information through our site, please contact us immediately and we will promptly remove it.

For assessments involving children, we work with a parent or guardian directly. All health and wellness information shared on behalf of a minor is treated with the same care and confidentiality as adult information.

Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website operates on a secure HTTPS connection, and payment processing is handled by Stripe's secure infrastructure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us through the Contact page at https://www.thefoodwhisperers.com. We respond to all inquiries personally.